MemberManual/Email

This is the chapter of the MemberManual that describes how to receive and manage your email.

TableOfContents

Introduction

HCoop offers a variety of ways to wrangle and access your email. Your email address is your login name, @hcoop.net.

Email sent to any of your HCoop-managed domains can be configured using Domtool. Please consult the [:DomTool/UserManual:Domtool User Manual] for details on how to set that up.

We use the Maildir format (that is, a directory which contains files, each file containing exactly one message) rather than the mbox format (where all messages reside in one large mbox file).

By default, all email is delivered to your ~/Maildir directory. This directory is created for you when your account is created. So please do not delete the ~/Maildir directory if you value mail delivery and access.

Delivery

This section contains some topics relating to email delivery.

Quotas

The ~/Maildir directory resides on its own volume, and has a separate quota from the rest of your home directory.

Before copying over any existing email, be sure that you have enough disk space in your quota. Here's how:

fs listquota ~/Maildir

This will give you the name of your mail volume, available space (in MB), used space (in MB), the percentage of your volume used, and the percent of space used on AFS by all HCoop volumes.

If you need more space, please file a support request at [https://members2.hcoop.net/portal/support] in the AFS category. Be sure to nmention how much space you want.

Filtering

Both Exim filters and Procmail are available on the new systems. You can use either procmail or an Exim filter, but not both. Here are some considerations for deciding which one to use.

Please read the following subpages for specific information on each method.

Virtual mailboxes

Virtual mailboxes are a good way to give someone a "vanity address" on one of your domains, where they can receive and check email. See the [:/VirtualMail:Virtual Mail subpage] for full details on how to use them.

Dealing with spam

Spam is an inevitable fact of life. See the [:/SpamAssassin:SpamAssassin subpage] for details on using SpamAssassin, which is our preferred solution to the spam problem.

Access

This section explains how to access your email.

Webmail

HCoop has a webmail interface at [https://mail2.hcoop.net]. It allows you to access your email using a web browser.

IMAP

SSL IMAP is available via SSL at port 993, using hostname deleuze.hcoop.net.

STARTTLS IMAP is available on port 143, using hostname deleuze.hcoop.net.

POP3

POP3 access is available via SSL at port 995, using hostname deleuze.hcoop.net. If you're using Thunderbird, make sure to uncheck "Use secure authentication". Do not use port 110; it is not available.

Configuring email clients

Please consult the [:/Clients:email clients subpage] for examples of how to get IMAP and POP3 access working with various email clients.

MemberManual/Email (last edited 2007-11-01 22:10:10 by MichaelOlson)