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This page contains answers to questions often asked about DomTool and our setup.

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= Things that worked fine yesterday suddenly don't work anymore =

The most likely reason for IMAP, DNS, and web hosting to suddenly stop working is that there is a syntax error in one of the files in your {{{~/.domtool}}} directory.  Admins sometimes need to regenerate all domtool configuration files after making a change to domtool; if one of the files in your {{{~/.domtool}}} directory has errors, it could prevent other files in that directory from being activated.

To figure out whether this was the problem: for each file '''<FILE>''' in your {{{~/.domtool}}} directory, run

{{{
domtool -tc ~/.domtool/<FILE>
}}}

If you see any problems, either move the file into a different directory, or fix the problems.

When done, run '''domtool''' on each file in your {{{~/.domtool}}} directory, and everything should be back to normal.

It is highly recommended to keep files in a different directory while testing them, and then copy them to {{{~/.domtool}}} once you are certain that they are error-free.

If you don't find any errors in your domtool configuration, then you might want to file a support request.

= How do I read my Apache logs? =

They are stored in {{{~/.logs/apache}}} in subdirectories corresponding to machine and domain, and are updated every 20 minutes.