Try to ask all questions and make all requests through opening Bugzilla bugs. Bugzilla is the right place to send the first message about your issue. If some technical problem prevents you from using Bugzilla (or the portal) email admins@hcoop.net. Never e-mail individual volunteers. You don't know when someone is on vacation, has switched away from being responsible for the thing you're asking about, etc.

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7. Policy Questions

8. Paying Dues

9. Questions About Using Your Account

10. Account Problems

10.1. Lost Password

10.2. Closing Your Account

11. Anything Else

12. Reporting DMCA Violations or Other Abuse of Services

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