Most members fall into one of the following categories:
- They choose HCoop as their primary e-mail provider. In a case like this, the member usually has an Internet domain hosted at HCoop and uses it for a primary e-mail address.
They set up forwarding of all HCoop messages to their preferred e-mail addresses by running echo my.primary@email.address > ~/.public/.forward.
We want to have a simple recipe for how to reach any member. That recipe is "e-mail member_username@hcoop.net", and we hold you responsible for configuring your e-mail settings so that this method for reaching you is effective.
Big mail providers like Gmail have been known to filter important messages from us as "spam." However you set up your e-mail, it's a good idea to have the sender address payment@hcoop.net on a spam whitelist, so that you at least receive our notices that your account is about to be deleted because you owe us money. If you are forwarding to Gmail, take note to follow their best practices (if you don't, official communications will be marked as spam, and there isn't much we can do about it). Especially make sure to follow the advice on ensuring you receive official communications.