Every member in one of these roles needs to have a concrete response time cap listed on this page:
- Board member
- System administrator
By default, a volunteer's cap is considered to be 48 hours. Volunteers may voluntarily lower their caps. Increasing your cap above 48 hours requires approval by a majority vote of the board of directors.
Here are the current volunteers and their caps. The list starts out with 48 hours for everyone, and people come here and change their own caps as they like.
AdamChlipala: 48 hours
NathanKennedy: 48 hours
- I think that we should clearly delineate the difference between volunteering in an admin role and in a board capacity. I don't think we should require more than a 5-dayish response time to direct emails for board matters, with phone calls for true emergencies. For admin or other OPERATIONAL volunteer positions, a faster response is warranted, and 48 hours is reasonable.
- I would encourage CC-ing me on any urgent emails, and in an urgent situation my phone number is available on the portal--it won't kill you to call me--and short text messages can be emailed to my phone number @vtext.com.
DavorOcelic: 36 hours