welcome: please sign in

The following 335 words could not be found in the dictionary of 7 words (including 7 LocalSpellingWords) and are highlighted below:
about   account   administrators   after   After   agree   ahead   all   allowing   already   also   amount   an   and   And   another   any   anything   appear   application   applied   apply   approval   approved   are   arranging   as   As   ask   asked   asking   associated   assume   at   authorized   automated   automatically   balance   balances   be   because   becomes   been   before   Before   below   between   bring   bug   bugzilla   Bugzilla   but   by   can   cancel   Category   cgi   charge   charged   charges   circumstances   co   com   complete   confirming   consider   contains   Contents   Coop   costs   created   curious   current   day   days   debited   definitely   deposit   descriptions   details   difference   do   document   does   doing   dollars   done   Dues   dues   during   each   Each   easier   electronically   else   enter   estimated   every   example   exempt   expect   expense   explicit   extenuating   familiarize   feel   fees   few   first   For   for   forced   found   free   frequent   from   further   give   going   happens   has   have   haven   hcoop   Here   here   his   hours   However   html   http   https   identity   if   If   ignore   impatient   in   In   including   information   initial   instead   instructions   into   involves   is   it   It   join   joining   Keep   keep   keeping   know   last   learn   least   life   like   Like   linked   ll   log   long   looks   low   lower   made   mail   mails   make   Manual   manually   may   meaning   means   Member   member   members   membership   method   mid   mind   minimum   money   month   months   more   Most   much   must   need   negative   net   New   new   not   notified   now   Of   of   often   on   once   Once   only   op   open   opt   option   or   other   our   Our   ours   out   page   Pal   Pay   pay   Paying   paying   Payment   payment   payments   paypal   Paypal   period   place   please   policies   policy   popular   possible   prepay   prepaying   process   processed   re   reaching   read   reasonable   receive   received   refundable   remember   require   requirement   requirements   rest   review   right   safely   said   save   saying   see   send   sending   sent   servers   Service   service   shortly   should   so   start   States   still   Stripe   stripe   such   support   Table   terminate   Terms   that   The   the   their   them   then   there   they   things   This   this   three   time   to   To   tos   track   treasurer   unable   United   unless   unspent   until   up   us   use   username   using   usual   ve   verification   volunteer   wait   want   warning   We   we   were   what   When   when   where   will   with   working   worst   worth   would   writing   www   year   yet   You   you   your   Your   yournamehere   yourself  

Clear message
Edit

MemberManual / GettingStarted / NewMember

OK, so it looks like you'll be joining us! In the descriptions below, we'll assume you've already been approved to join. If you haven't yet received an explicit e-mail saying that your application has been approved, then "you've been approved to join" does not apply to you!

Here's what you need to know about the process from here in. It will definitely make life easier for our volunteer administrators if you read all of this document before doing anything else with your new account, including sending a payment.

To complete the joining process...

Terms of Service

When you applied for an account, you were asked to review and agree to HCoop's Terms of Service. If you have not done so already, please read and familiarize yourself with them.

Payment

Each HCoop member has a balance, keeping track of unspent money that member has sent to the co-op. Most members prepay about a year's worth of estimated charges at a time and send new payments when they see their balances going low. Our policy is that every member must keep a refundable deposit of $21 with us. Your balance will be debited $7 on the last day of each month as a dues payment.

Before we give you an account on our servers, we need an initial payment from you. New members are exempt from the balance requirement for the first month (at least 30 days) and you only have to send us $10 for your initial payment. You may still receive automated e-mails during that time period warning you that your balance is negative, but you can safely ignore them. Once the month is up, we will feel free to terminate your membership if you haven't yet made another payment to bring your balance up to the usual requirements.

You may opt to prepay as much as you would like. Like we said, prepaying an estimated year's costs is popular. If your balance becomes negative (meaning the difference between the amount of money you've sent us and the amount you've been charged is below $21) for three months, we'll be forced to cancel your membership, unless there are extenuating circumstances. This means that paying the minimum amount will require that you remember to make frequent payments.

You can pay electronically using PayPal on the new member payment page. You can make things easier for us by writing that the payment is for "New Member payment for yournamehere" where "yournamehere" is the UNIX username you asked for when you applied. If you authorized us to charge your Paypal account after confirming your application, you should expect your account to be created shortly (often a few hours, at worst a day).

You can use any other reasonable payment method you want, as long as it involves United States dollars reaching our treasurer. However, please e-mail payment@hcoop.net about any method of payment not found on the payment page before using it, and wait for approval before going ahead.

After your first payment, we also support payments using Stripe. As of mid-2014, we are still working out the details of allowing Stripe for initial payments because their identity verification requirements appear lower.

Keep in mind the service fees associated with each method. We consider service fees to be your expense, not ours. For example, PayPal's fees are such that you save money by sending as much money at once as possible.

You have the option of arranging with a current member to have your dues debited from his balance. If you want to do this, then, instead of sending a payment now, ask this member to open a Bugzilla "bug" asking to have your new account linked to his balance.

Your account will not be created automatically when you make a payment. You will be unable to log into any HCoop service until your first payment has been processed manually, and you'll be notified by e-mail when that happens.

The MemberManual/PayingDues page contains more information on payment policies.

And for all the rest...

After your payment is processed and your account is created, you'll receive another e-mail with further instructions. If you're impatient or curious and want to learn more about HCoop before then, the right place to start is our MemberManual.


CategoryMemberManual

MemberManual/GettingStarted/NewMember (last edited 2014-05-02 07:16:30 by ClintonEbadi)