First draft

To whom it may concern:

Our Internet hosting cooperative HCoop, Inc. is looking to colocate some servers. Could you give us a price quote on a package that would include all of the following? We are a registered non-profit corporation, so we'd love to hear about any discounts that you extend to non-profits.

• Hosting Hardware
  • 7-10U of rack space
  • /27 subnet of IPs
  • 500GB-1TB bandwidth/month
• Remote services
  • Remote reboot capability or free remote hands to perform small tasks such as reboots or attaching cables
  • Reasonable rate for more significant hardware adjustments
  • 24/7 access to the data center (with emergency service by staff if possible)
  • Ability to ship servers to the datacenter and have them racked and cabled by staff

We're interested in owning the servers that we host, and we'd also like some kind of hardware support contract, where as part of the package you would fix/replace hardware that failed. We're open to the possibility of buying the hardware through you to make this more feasible. Also, we're flexible on many of the details of our plans, so suggestions based on what you've known to work well in your environment are much appreciated.

Thanks!

XXX YYY

HCoop, Inc. Representative

Alternative Draft (Clinton)

To whom it may concern,

I am a representative of HCoop, Inc <http://hcoop.net> a registered non-profit corporation providing Internet hosting services for members. We are planning a major infrastructure upgrade, and have decided to move to a colocation provider that better suits our current situation and will allow us to expand more easily in the future.

We are looking for quotes on a quarter and half cabinet of rack space with at least the following:

• 10 amps power per 10U
• Remote power cycling for each outlet
• /27 subnet of IP addresses
• 1TB or 2TB monthly bandwidth (or more; we currently use close enough to
  • 1TB/month that we'd at least need the option to use more bandwidth within a year)
• 24/7 access to the data center (potentially with 24/7 emergency support from staff)

We're also interested in a few other things if you provide them:

• Onsite backup services
• Fees for having staff rack (and potentially cable) new hardware which is shipped to your location
• Fees for minor tasks such as adjusting cables

Ideally we'd like to be able to have hardware, or at least small packages such as RAM, shipped to the facility and either held for us or placed into our rack as well.

Thanks much,

<name> HCoop Inc, Representative

Potential Hosts to Contact

Research Triangle Park NC

• Hosted Solutions (Cary, NC)

• Tranquil Hosting (Raleigh, NC)

• Celito (Raleigh, NC)

• Peak 10 (Raleigh, NC)

• SunGard (Raleigh, NC)

• Dash Systems (Raleigh, NC)

• Deltaforce (Raleigh, NC)

• Netriplex (Raleigh, NC)

• Enterprise Hosting (Raleigh, NC)

• Intrex (Raleigh, NC)

• Colocation.com (Raleigh, NC)

• Level3 (Raleigh, NC) (?)

• DukeNet (Raleigh, NC)